Privacy policy

Identity of the data controller

Holder:
GUBERRI FUTURES S.L.

Address:
C/ Juan Fermín Gilisagasti nº 4
Edif. Pía - Norte, office 105
20018 Donostia- San Sebastián, España

CIF:
B20788709

Mercantile Registry of San Sebastian, Guipuzcoa:
Page SS-21363 Volume 1990 Folio 50.

Web site:
www.dcomo.com

Email LOPD
customercare@dcomo.com

Within the company and for the purposes of establishing the policies of compliance with the General Data Protection Regulation, we will identify the company Guberri Futures as responsible.

In accordance with the Organic Law on the Protection of Personal Data, and any other relevant and current applicable legislation, the user is informed that the personal data provided, where appropriate, will be incorporated into an automated file, which will be used solely for the purposes described in the corresponding form or contract.

Marketing and commercial mailings

In the event that you have signed up for any service to send newsletters or send commercial or promotional information from any of the companies that are part of the group D'COMO, we inform you that D'COMO will use the data for the sole purpose of keeping you informed of their activity and for you to benefit from our promotions. We inform you that D'COMO may send you information from any of the companies that make up D'COMO, if it is considered that the information provided could be of interest to you and provided that it is related to products or services of interest to you.

We inform you that we can keep you informed of our activities through any means you have provided us, such as email, SMS or any other similar communication system, offering you at any time the possibility to unsubscribe from these shipments.

We inform you that the legal basis for the lawfulness in the processing of data for this purpose is none other than the legitimate interest of the companies that form D'COMO. In the same way we inform you that you can object to the processing of data for the purposes outlined above at any time by sending an email to customercare@dcomo.com. We inform you that D'COMO will keep your data for the duration of the business or contractual relationship with you, as long as you do not indicate to D'COMO your desire not to receive commercial information.

Registration form and data for sending purchases in the e-shop

In the event that you have registered with D'COMO as a customer or have placed an order, we inform you that D'COMO will use your data for the sole purpose of keeping you registered on our website, provide information on the tracking of your order, as well as to send you orders and to keep you informed of the activity of D'COMO and for you to benefit from our promotions. Please note that D'COMO may send you information from any of the companies that form D'COMO, if it is considered that the information to provide could be of interest to you and provided that it is related to products or services of interest. We inform you that the legal basis for the lawfulness in the processing of data for these purposes is the consent of the person concerned. In the same way we inform you that you can object to the processing of data for sending information of interest by sending an email to customercare@dcomo.com.

We inform you that D'COMO will keep your data for the duration of the business or contractual relationship with you and may keep your data after the end of the contractual relationship to provide them to the relevant agencies, if necessary the communication of data in compliance with the provisions of the legislation.

The personal information you provide may be disclosed to credit reference or fraud prevention agencies, which may keep records of this information.

Data for contact persons through the contact form

Your personal data, provided in the existing form, will be used to resolve the query raised in the form itself, D'COMO relying on the consent provided in the form itself. The data will not be disclosed to third parties, except to other companies in the group D'COMO, in the event that your query would require such communication. In addition, we inform you that the personal data will remain in the files of D'COMO for one year with regard to the consultation.

Data relating to legal entities and self-employed customers and suppliers

In the event that you have provided your data as a contact person of a client or supplier company or as an individual entrepreneur, either as a customer or as a supplier of any company that is part of the D'COMO Group, we inform you that D'COMO will use the data exclusively for the maintenance of the contractual relationship and will not transfer them to third parties, except to the companies of the D'COMO Group, and only in the event that the service required such communication and exclusively for that purpose. The data provided will be retained for as long as the contractual relationship is maintained or for the years necessary to comply with legal obligations. In addition, we inform you that as a customer or supplier of any of the companies of the D'COMO Group, any company of the group may send you commercial information through the means you have provided, including email, based on the Legitimate Interest regulated by the General Data Protection Regulation. In the same way, we inform you that you can object to the processing of data for sending information of interest by sending an email to customercare@dcomo.com.

Complaints

In the event that you have filed a claim for any reason to any of the companies that make up the D'COMO Group, we inform you that D'COMO will use the data only to resolve your claim, the legitimate basis for the treatment is the contractual relationship formalized by you. D'COMO will not transfer them to third parties, except to the companies of the D'COMO Group, and only in the event that the claim requires such communication and exclusively for that purpose. The data provided will be kept for the years necessary to comply with legal obligations, as long as the object of your claim is not time-barred.

Exercising rights common to all personal data

You have the right to obtain confirmation as to whether in any D'COMO company we are processing your personal data and you have the rights of access, rectification, deletion, opposition, limitation to processing and portability, with respect to your personal data, as well as the possibility of revoking your consent, which you can exercise by writing to: C/ Juan Fermín Gilisagasti 4, Edif. Pía - Norte, Office 105, 20018 San Sebastián, Guipúzcoa, Spain. Or by email: customercare@dcomo.com.

In case you wish to stop receiving newsletters and other promotional offers from D'COMO, ideally you should send us an email to customercare@dcomo.com.

In the case of any other type of data processing, you can write to:

C/ Juan Fermín Gilisagasti nº 4
Pía - Norte building, office 105
20018 Donostia - San Sebastián, Guipúzcoa, Spain

Or by email: customercare@dcomo.com

Duty of confidentiality with regard to the processing of your data

The persons involved in the processing of data concerning natural persons and accessing, directly or indirectly to the files, shall at all times observe secrecy with regard to the personal data they become aware of in the course of the activity. The Duty of Secrecy constitutes an obligation for the D'COMO Group, the members of the management and governing bodies, the persons hired under Labor Law, the professionals providing services hired under Commercial Law. It is also an obligation for the suppliers of goods and services and their employees, the Data Processors and their employees, those whom the Data Processor subcontracts and their employees. The obligation of secrecy survives after the termination of the employment or commercial relationship established with the D'COMO Group, Data Controller, as well as after the expiration of the employment or commercial contracts, etc., that bind employees and/or professionals with the Data Processor and suppliers who supply goods or provide services to the D'COMO Group.

Apart from the companies belonging to D'COMO and for the purposes we have already detailed and with the exception of the following cases, we do not sell, trade or otherwise transfer your personal information to third parties without informing you in advance and in accordance with current legislation on data protection. All D'COMO members value the privacy and protection of your personal information and we apply similar privacy policies. Your data may be transferred to partners who host websites and to third parties who assist us in the design and use of the website, the performance of the services or the analysis of the data collected.

These third parties will use the data only for the purpose of performing the work indicated, and will be required to maintain the confidentiality of the information. Outside these cases we will only disclose your data when we are required to do so by law.

Underage data

The services provided by D'COMO Group are intended for persons of legal age in accordance with Spanish law. D'COMO Group assumes that the natural persons who provide the data using the different channels (electronic, web, etc.), have this condition.

D'COMO addresses to parents to be aware that it is possible that their children visit our website, so we ask them to indicate that in the event that any website asks them for any information and / or data of any kind, first ask for their authorization.

Because we are concerned about the safety of minors, when they try to submit their registration, such registration will be rejected and we will inform you that we do not accept registrations from minors. We therefore advise parents and guardians of minors to regularly check and monitor their children's use of e-mail and other online activities.

General Terms and Conditions

If you have already made a purchase, you can access our General Terms and Conditions by clicking on the following link:

https://www.dcomo.com/policies/terms-of-service

Recommendation of sites/websites

The D'COMO Group, when recommending or linking any site / web page, considers that they are of interest to the user. The D'COMO Group has no obligation to monitor the sites/websites that it links to or recommends. They have been created by legal entities, individuals or entities without personality outside the D'COMO Group. The D'COMO Group does not intervene in their management, finance them, decide on the contents incorporated, nor does it manage or participate in the services that the linked or recommended websites/pages provide. The D'COMO Group will cancel any link by refraining from recommending the site / web page when it has reliable evidence that this and / or the services it provides are illegal or injure property or rights of third parties liable for compensation.

Use of cookies

Click here for information on the use of cookies.

Also, when you visit our website, we collect data known as "clickstream" data (server address, domain name, etc.). This information combined with the information you have provided allows us to better personalize your visits.

Data security

The D'COMO Group has implemented in its workplaces, premises, systems, communications infrastructure, etc., the security measures required by the regulations on the Protection of Personal Data. It has also adopted the logical, physical, organizational, contractual, etc., measures to prevent unauthorized access by third parties to data, destruction, modification, reproduction, disclosure, transmission or reuse of the same.

Nevertheless, whenever you provide personal information on the network, there is a risk that third parties, whose control is beyond our reach, may intercept this information and use it. Although D'COMO strives to protect personal information and your privacy, we cannot guarantee the security of any information you disclose online at your own risk.

Validity and modification of the privacy policy

The Privacy Policy established by D'COMO Group is in force from the date of its publication on the relevant website; the user can file and / or reproduce it. The D'COMO Group is entitled to modify its Privacy Policy, making it known to the user.

What are you looking for?

Your cart